Loss WarrantyUpdated 10 days ago

If your product is lost, we allow the person who lost it to purchase lost parts with a discount coupon for a maximum of 2 spare parts with a 20% discount, including a left or right earbud or charging case.

How to proceed in warranty matters: Please contact our customer service in all warranty matters by email at [email protected] and we will send you more detailed instructions. The customer is responsible for the delivery costs of returns.