Product Warranties
Satisfaction Guarantee
We offer a 60-day satisfaction guarantee and return right for our products. If more than 60 days have passed since your purchase, unfortunately we cannot offer you a refund. Under the return right, you may try and test the product for 60 days. If you
Product Warranty
Our products have a product warranty of up to 3 years, which covers defects caused by manufacturing and material faults. If our products become faulty within the warranty coverage, we will provide you with a new product to replace the faulty one as s
Loss Warranty
If your product is lost, we allow the person who lost it to purchase lost parts with a discount coupon for a maximum of 2 spare parts with a 20% discount, including a left or right earbud or charging case. How to proceed in warranty matters: Please c