User Guides
TinyS® 2026 – Instructions
The simplest and easiest way to improve your earbud experience is to place them correctly in your ear. The earbuds are positioned correctly when the tip of the earbud points toward your earlobe and appears to fit naturally into the ear. You can find
SportBud® – User Guide
Playback time on a single charge: about 7 hours. Total usage time with charging case: up to 25 hours. Full charging time (earbuds + case): approximately 1.5 hours. Water / weather resistance rating: IPX5. Latest Bluetooth version: Bluetooth 5.4. Full
Tiny® – User Instructions
The best sound quality and comfort are achieved when the earbuds are placed correctly in your ear. The earbud should point toward the earlobe and feel comfortably positioned in the ear canal. Try the different ear tip sizes included in the package to
Koru® – User Instructions
JOY Koru earbuds support True Wireless Stereo (TWS) technology, enabling wireless stereo sound, separation of left and right audio channels, and high-quality HiFi sound. The earbuds have full Bluetooth functionality in both earbuds, meaning they can
SoundMate 3® – User Instructions
Learn how to use SoundMate 3 headphones. Find instructions for buttons, noise cancellation, charging, wired use, and storage.
Street® – User Instructions
The best sound quality and comfort are achieved when the earbuds are placed correctly in your ear. The earbud should point toward the earlobe and feel comfortably positioned in the ear canal. Try the different ear tip sizes included in the package to
TinyPower® – User Instructions
Place TinyPower against the back of the phone (as shown in the image) and it will attach magnetically to the phone for wireless charging. TinyPower automatically detects wireless charging and does not require any button to activate. Magnetic strength
TinyMate 3 – User Instructions
1. Connect the earbudsRemove the earbuds from the charging case. They will automatically power on, synchronize with each other, and enter pairing mode. 2. If the earbuds do not synchronizeIf the earbuds fail to sync with each other or disconnect duri
Problems with Your Earbuds?
No worries — we’re here to help. If you experience any issues with your earbuds, please try the steps below first. In many cases, these actions will solve the problem. Because these are very small earbuds, occasional challenges may occur due to their
GoldPower® – User Guide
JOY GoldPower® is a compact magnetic power bank designed to charge your phone wirelessly or with a cable. The device attaches magnetically to the back of compatible phones that support wireless charging. GoldPower works similarly to TinyPower, but it
TenPower® – User Guide
JOY TenPower® is a compact magnetic power bank designed to make charging your phone easy wherever you go. The device features a 10,000 mAh battery, allowing you to recharge your phone multiple times throughout the day. TenPower supports both wireless